Ziad Haddara, Regional Project Manager

Ziad has several years experience managing large scale projects both within the UNDP and in the private sector. Prior to joining ICTDAR, Ziad was the UNDP Project Coordinator for the National e-Strategy in Lebanon, where he supervised the development of the multi-sector e-Strategy Implementation Plan and managed several ICT4D projects. Preceding that, he worked in the United States as a program manager and senior strategy consultant in global consulting firms handling multi-national clients, focusing on the creation of digital business strategies.

He holds a Bachelor of Architecture from the American University in Beirut, and a Masters in Business Administration from Babson College in Boston.

Amira El Serafy, Programme Officer

Amira holds a Bachelor and Diploma of Graphic & Advertising Design, from the Faculty of Applied Arts. She took the MCIT/IBM diploma in the track of Web & Multimedia Design, and got a Flash Designer certification from Macromedia.
Since 2003, she started working with UNDP Egypt. First, as an intern at the Information, Communication and Reporting Unit (ICR), then she worked as a web consultant till January 2004. By this time, she was responsible of designing the United Nations, the Global Compact & UNDP United News websites.
In March 2004, Amira joined the ICTDAR team as a web consultant, she developed the ICTDAR website.
Since September 2004, Amira is the Programme Officer of ICTDAR. She is responsible of the following up on ICTDAR development programs such as eGovernment portal and ICTARB project as well as developing ICTDAR website.

Yasmine Soliman, Admin Officer

Yasmine Soliman graduated from the American University in Cairo with a Bachelor of Arts degree in Mass Communications and a minor in Economics, June 2001. She also studied Business Administration for two years at Saint Mary’s University in Nova Scotia, Canada. Before this post, Yasmine worked as an English Instructor for the Future Generation Foundation Program (FGF) headed by Gamal Mubark. Yasmine has also worked in the fields of writing, editing and design.
Since joining the ICTDAR team in March 2004, Yasmine has handled all the operational and finance matters for the program.

Yasmine Soliman

Hesham Al Naggar, Programme Support Associate

Hesham is an IT engineer holding a bachelor degree in Computer Science. He worked with UNDP Egypt in the Technology Access Community Centers as an IT specialist then he spent 5 years with UNDP Syria as an international volunteer titled as an Information Management Team Leader and lately as a head of ICT4D program. Before joining ICTDAR, he worked with the Egyptian Ministry of Communication and Information as ICT4Education project manager. Currently, Hesham is responsible for the Human Rights CD initiative and the Free Open Source and Software based portal initiative.

Shaymaa Mansour, Administrative Assistant

Shaymaa graduated from Faculty of Arts, English Language and Literature section. She also received an HR Management Diploma from The American University in Cairo. She started working as an HR Assistant in Hindawi publishing Corporation and then joined Procter & Gamble Procurement Department and was responsible for Procurement in Egypt. Shaymaa now handles the day to day administrative tasks in ICTDAR as well as assisting in operations and research.